> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fieloloyalty.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Fielo Loyalty

> AI-Powered Incentive Automation

<iframe src="https://share.synthesia.io/embeds/videos/5e30b2d2-99d6-4121-af63-59ca40440b68" loading="lazy" title="Synthesia video player - Fielo Loyalty App Marketing Video" allowfullscreen allow="encrypted-media; fullscreen; microphone; screen-wake-lock;" />

Fielo helps brands drive engagement and loyalty by combining an AI-first approach with a marketer's touch. We understand what it takes to stand up an impactful program and keep it fresh, which is why our powerful tool supports you at every stage: from conception to launch, performance analytics and continuous optimization, all backed by enterprise-grade infrastructure and security.

## Design

Explore the possibilities and model performance outcomes with our AI-driven loyalty canvas.

<Card title="AI Loyalty Designer" icon="object-group" horizontal href="https://fieloblueprint.com" cta="Start a canvas">
  Ideate and design a ready-to-launch program in minutes.
</Card>

## Build

Use Copilot to create an engaging program tailored to your business goals.

<Columns cols={2}>
  <Card title="Programs" icon="users" href="/build/programs">
    Create the community of members you want to influence. Review performance with AI drilldowns.
  </Card>

  <Card title="Segments" icon="users-viewfinder" href="/build/segments">
    Ideate and define the subsets of members you will selectively target with AI.
  </Card>

  <Card title="Incentives" icon="trophy" href="/build/incentives-config">
    Build the rules that govern how members will be rewarded with recommendations and support from Fielo AI Copilot.
  </Card>

  <Card title="Rewards" icon="award" href="/build/rewards">
    Set up a catalog of items members can receive through a redemption process or as an instant reward.
  </Card>

  <Card title="Tiers" icon="up-down" href="/build/tiers">
    Define thresholds that progressively encourage increased brand preference.
  </Card>

  <Card title="Member Experiences" icon="mobile-screen-button" href="/build/member-experiences">
    Surface loyalty program data wherever members interact with your brand.
  </Card>
</Columns>

## Run

Monitor program performance and make intelligent decisions on what to do next.

<Columns cols={2}>
  <Card title="Members" icon="circle-user" href="/run/members">
    Get a 360º view of program participants.
  </Card>

  <Card title="Sales" icon="receipt" href="/run/sales">
    See how incentives are impacting sales.
  </Card>

  <Card title="Incentive Runtime" icon="gears" href="/run/incentives-processing">
    Boost incentive performance with AI suggestions and automatic optimizations.
  </Card>

  <Card title="Analytics" icon="coins" href="/run/analytics">
    Access filterable metrics and receive weekly AI insights right in your inbox.
  </Card>
</Columns>

## Trust

Learn how we help your programs stay compliant.

<Columns cols={2}>
  <Card title="Security" icon="shield" href="/trust/security">
    Rely on a platform that is certified and secure by default.
  </Card>

  <Card title="Privacy" icon="user-lock" href="/trust/privacy">
    Control how data is collected, processed and stored.
  </Card>
</Columns>

## Need more help?

<Columns cols={2}>
  <Card title="Get support" icon="headset" href="https://fieloww.atlassian.net/servicedesk">
    Reach out to a product specialist.
  </Card>

  <Card title="Book a chat" icon="calendar" href="https://calendar.app.google/8AmvRp344mSFXe6B7">
    Tell us what's on your mind.
  </Card>
</Columns>