Autonomous Incentive Management is here. Fielo AI can now continuously monitor incentive performance and apply optimizations automatically or with manual approval, based on the trust level you configure for each incentive.
Introducing Loyalty Designer. Chat with our AI advisor to rapidly ideate and build a loyalty program strategy tailored to your business goals, cutting time-to-launch by up to 70%.
Segment Agent is now available. Create and edit segments through a simple chat-based experience, leveraging your member attributes without needing to know the underlying data model.
Introducing Incentive Agent. Brainstorm, create, and edit incentives and rules by chatting with Fielo AI, no data model knowledge required.
Program Agent has launched. Chat with Fielo AI on any program page to get performance reviews, compare incentive impact, and explore ideas for improving your program.
Redemption Ceiling Rules are now available. Define how much currency a member can apply to a future purchase or presale, with configurable tiebreakers when multiple rules apply.
Tiers have arrived. Build a set of thresholds that progressively level up a member’s experience, with real-time upgrades and configurable maintenance and downgrade policies.
Inaugural release of the AI-powered Fielo Loyalty.