Fielo helps brands drive engagement and loyalty by combining an AI-first approach with a marketer’s touch. We understand what it takes to stand up an impactful program and keep it fresh, which is why our powerful tool supports you at every stage: from conception to launch, orchestration at scale and continuous optimization, all backed by enterprise-grade infrastructure and security.
Build
Lay the foundation of your program: design your strategy, define who you’ll reward and for what, and set up the currencies, rules and catalog that bring it to life.Loyalty Designer
Ideate and design a ready-to-launch program in minutes.
Programs
Create the community of members you want to influence. Review performance with AI drilldowns.
Segments
Ideate and define the subsets of members you will selectively target with AI.
Incentives
Build the rules that govern how members will be rewarded with recommendations and support from Fielo AI Copilot.
Gamification
Reward members for reaching a threshold across multiple activities, like a set number of purchases over a period.
Rewards
Set up a catalog of items members can receive through a redemption process or as an instant reward.
Tiers
Define thresholds that progressively encourage increased brand preference.
Member Experiences
Surface loyalty program data wherever members interact with your brand.
Orchestrate
Process incoming activity and manage your currency bank.Members
Get a 360º view of program participants.
Sales
See how incentives are impacting sales.
Incentive Runtime
Learn how activity is processed and rewarded, at scale and in real time.
Ledger Entries
Track every accrual and deduction behind a member’s currency balance.
Optimize
Monitor program performance and make intelligent decisions on what to do next.Analytics
Access filterable metrics and receive weekly AI insights right in your inbox.
Autonomous Incentive Management
Boost incentive performance with AI suggestions and automatic optimizations.
Churn Prevention
Identify at-risk members and automatically generate personalized reactivation incentives to win them back.
Uplift Prediction
Preview the impact an incentive will have on revenue, engagement or another target indicator before you commit budget.
Trust
Learn how we help your programs stay compliant.Security
Rely on a platform that is certified and secure by default.
Privacy
Control how data is collected, processed and stored.
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